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Privacy Policy

Privacy Policy for Gilbane Inc. and its Subsidiaries


We collect information from you when you visit our website, subscribe to our blog, respond to a survey, or fill out a form. We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). 

 To receive our services and access our website, you may be asked to enter the following personal information: name, e-mail address, mailing address or phone number. Any data we request that is not required will be specified as voluntary or optional. 

 This Policy does not apply to workforce-related personal information collected from employees, job applicants, contractors, or similar individuals. For further information about the types of personal information Gilbane collects for workforce-related purposes, please visit our Gilbane Commitment page.  


We obtain your personal information listed above from the following categories of sources: 

  • Directly from you. For example, from forms you complete. 
  • Indirectly from you. For example, from observing your actions on our Website when cookies are enabled. Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. See the “Do We Use Cookies?” section below for more information.  


Information that we collect from you may be used in any of the following ways: 

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) 
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) 
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses. 
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. 

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. 


We implement a variety of security measures to maintain the safety of your personal information. These security measures include: PCI Scanning to actively protect our servers from hackers and other vulnerabilities. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 


Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. 


We do not sell your personal information to outside parties. We may share your personal information by disclosing it to a third party for a business purpose. We make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

 In particular, we have collected the following categories of personal information within the last twelve (12) months: 

  • Identifiers – Yes, we share with Service Providers 
  • California Customer Records personal information categories – Yes, we share with Service Providers 
  • Protected classification characteristics under California or federal law – None 
  • Commercial information – None 
  • Biometric information – None  
  • Internet or other similar network activity – Yes, we share with Service Providers 
  • Geolocation data – Yes, we share with Service Providers 
  • Sensory data – None 
  • Professional or employment-related information – Yes, we share with Service Providers 
  • Non-public education information – None  
  • Inferences drawn from other personal information – None  


Because we value your privacy, we have taken the necessary precautions to be in compliance with applicable data privacy laws. Some individuals have rights when it comes to how their personal information is handled. These rights may vary depending on the applicable jurisdiction, but may include for example: 

  • The right to know what personal information the Company maintains about the individual and/or with whom the Company has shared the personal information. 
  • The right to access or correct the personal information, including obtaining the specific pieces of information we collected. 
  • A right to delete the personal information. 

 Exercising Your Rights 

To exercise your rights described above, please submit a request to or by calling 800-445-2263 (800-GILBANE) : 

 Only you, or someone legally authorized to act on your behalf, may make a request to know or delete. You may only submit a request to know twice within a 12-month period. Your request to know or delete must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and 
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. 

 We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. 

 We will not discriminate against you for exercising any of your rights.  


We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. 


By using our site, you consent to our privacy policy.


If we decide to change our privacy policy, we will post those changes on this page. We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes. 


If there are any questions regarding this privacy policy you may contact us using the information below.

7 Jackson Walkway
Providence, RI 02903
United States of America
Phone: 800-445-2263 (800-GILBANE)


We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with privacy laws and initiatives. 

Revision Date December 29, 2022